Preview Tool

Cisco Bug: CSCvt13830 - Jabber issue with GetAdaptersAddresses() fail causing voicemail re-connect

Last Modified

May 29, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

there are some virtual adapter interface in Windows PC, and report network event frequently. Jabber call Windows System API GetAdaptersAddresses() to obtain network change.

in some Windows PC, the API GetAdaptersAddresses() would fail due to memory buffer size.
the doc suggest the buffer size is 15K, but it seem it is not enough if there are many virtual adapter.

there are many virtual adapter interface in Windows PC.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.