Cisco Bug: CSCvt12626 - Cisco Web Proxy service down after upgrading UCCX from 12.0 to 12.5
Aug 01, 2020
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: The webpage of Finesse administration and Finesse Desktop is not accessible in version 12.5. Conditions: admin:show open ports regexp 8445 Executing.. please wait. Unable to retrieve list of open files/ports, error: Possibly the command did not return any values for the parameters passed Executed command unsuccessfully + Utils network connectivity shows service not accessible on port 8445. admin:utils network connectivity 18.104.22.1688445 5 Ncat: Version 6.40 ( http://nmap.org/ncat) Ncat: Connection refused. Connect to the port (tcp) failed: Connection refused Service not accessible + In the webproxylauncher.log, can see that "Cisco Web Proxy Service configuration test failed.?
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