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Cisco Bug: CSCvt11767 - neo4j database corruption caused by full disk needs recovery mechanism

Last Modified

Sep 06, 2020

Products (1)

  • Cisco Firepower NGFW

Known Affected Releases

6.4.0

Description (partial)

Symptom:
The neo4j database used to maintain the configuration on an FTD managed by the Firepower Device Manager (FDM) may become unable to start if the disk becomes full.
There is currently no recovery mechanism available for this condition.

Conditions:
FTD managed by FDM
Disk space has been freed manually after the disk has become unable to write due to running out of disk space.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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