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Cisco Bug: CSCvt10849 - upgrading 3 node cluster from 4.0.1b to 4.0.2a using HX- Connect, gets stuck

Last Modified

Apr 23, 2020

Products (1)

  • Cisco HyperFlex HX-Series

Known Affected Releases

4.0(1b) 4.0(2a)

Description (partial)

Symptom:
1. Error initiating upgrade

hxmanager.log
2020-02-18-07:38:29.937 [opID=865cc7297abb7] Got response 200 in 84.18382ms for GET https://localhost/rest/job?jobtype=check_cluster_upgrade_validations
2020-02-18-07:38:29.938 Completed 200 OK in 84.845132ms
2020-02-18-07:38:39.962 Started GET /hx/api/clusters/1/upgrade/clusterValidations
2020-02-18-07:38:39.963 [opID=6a028ec40c797] Request URL GET https://localhost/rest/job?jobtype=check_cluster_upgrade_validations
2020-02-18-07:38:40.025 [opID=6a028ec40c797] Got response 200 in 62.57042ms for GET https://localhost/rest/job?jobtype=check_cluster_upgrade_validations
2020-02-18-07:38:40.026 Completed 200 OK in 63.237634ms
2020-02-18-07:38:42.061 Started POST /hx/api/clusters/1/upgrade
2020-02-18-07:38:42.061 [opID=7575f932578db] Request URL POST https://localhost/rest/upgrade/cluster
2020-02-18-07:38:42.107 [opID=7575f932578db] Got response 500 in 46.104743ms for POST https://localhost/rest/upgrade/cluster
2020-02-18-07:38:42.107 [opID=7575f932578db] Error code 500 | <nil> | /rest/upgrade/cluster
2020-02-18-07:38:42.107 [error] 500|{"message":"Upgrade in progress","messageId":806}|/rest/upgrade/cluster
2020-02-18-07:38:42.107 Completed 500 Internal Server Error in 46.356043ms

Cleaned up previous upgrade process using "stcli cluster upgrade --components hxdp" and then reinitiated.


2. Upgrade was stuck for 24hours with no progress.

stMgr.log:- 
2020-02-18-06:31:37.969 [] [opId=000e5553e678cf9f, operationId=000e5553e678cf9f.000e5553e678cf9f<:000e5553e678cf9f] [pool-2-thread-21] DEBUG c.s.s.s.StMgrImpl$StMgrAPIWrapper$ - checkforUpgrade failed) {}
java.io.FileNotFoundException: /tmp/hxupgrade_bundle.tgz (No such file or directory)

Conditions:
package: storfs-packages-4.0.2a-35199.tgz
HX:4.0.1b to 4.0.2a
Using HX-Connect Upgrade option, running 4.0.1b
3 node cluster with HX240c-M5sx
RF=3
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