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Cisco Bug: CSCvt10768 - XRV9000-APLN-ROUT: Proper chassis serial number not shown in "show inventory"

Last Modified

Sep 02, 2020

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases

7.0.1.BASE

Description (partial)

Symptom:
"show inventory" doesn't show a proper serial number in both XR/sysadmin, but a dummy chassis serial number is shown in XRV9000-APLN-ROUT appliance.

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RP/0/RP0/CPU0:XRV9000-A#show inventory
Fri Jan 31 10:51:34.526 JST
-- snip --

NAME: "Rack 0", DESCR: "Cisco IOS-XRv 9000 Appliance Router"
PID: XRV9000-APLN-ROUT , VID: V01, SN: 6AF620754C6

-- snip --
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sysadmin-vm:0_RP0# show inventory
Fri Jan  31 01:52:04.655 UTC+00:00
 
Name: Rack 0                Descr: Cisco IOS-XRv 9000 Appliance Router
PID: XRV9000-APLN-ROUT      VID: V01                   SN: 6AF620754C6

-- snip --
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Conditions:
This issue can be seen on an XRV9000 Appliance hardware which PID is XRV9000-APLN-ROUT (UCSC-C220-M5 base appliance).

This issue is not applicable to XRV9000 Appliance hardware which PID is ASR-XRV9000-APLN (UCSC-C220-M4 base appliance).
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