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Cisco Bug: CSCvt10314 - Windows Jabber Multiline changing presence status with no line appearance association

Last Modified

May 12, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.6(1)

Description (partial)

Symptom:
Call flow is as follows:

Jabber A (line A) calls Multiline Jabber B (line , this line is not associated with line appearance), the two Jabber clients are registered to CUCM 11.5

That CUCM 11.5 cluster has centralized IM&P server 12.5

Jabber B line 1 goes "on a call" status even if there is no line association in CUCM

Conditions:
Jabber multiline with line 1 not associated to presence with centralized IM&P changes presence status
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