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Cisco Bug: CSCvt09770 - Tech support generation should be able to be triggered by SN + PID + Reg Dev moid

Last Modified

Jul 03, 2020

Products (1)

  • Cisco Unified Computing System

Known Affected Releases

1.0(1)

Description (partial)

Symptom:
Attempts for Cisco Support to generate a tech support in Intersight result in an error of "multiple_devices_found."

Conditions:
A device that has been recently RMA'd or moved between registered devices, may result in duplicate devices/serial numbers within Intersight.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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