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Cisco Bug: CSCvt09233 - Call History in Jabber 12.7.1

Last Modified

Feb 19, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.7(0) 12.7(1) 12.7(1.1) 12.8(0) 12.8(1) 12.9(0)

Description (partial)

Symptom:
J4W 12.7.1.301081 the users can no longer see the original destination of the call when the call was re-directed.
All users are in the same Call Pickup Group and Line Group.
When the number is forwarded to a hunt group, the destination number is what gets stored in the call history in the previous version of jabber. In Jabber 12.7 when the extension is forwarded to another number in the call history, we can see the last re-directed number instead of the original destination of the call.

Conditions:
Jabber version 12.7 or later version.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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