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Cisco Bug: CSCvt08571 - CCE MDS - Unable to initialize EMS

Last Modified

Mar 20, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
Router/PG services do not start and system goes for a reboot.

Conditions:
MDS logs indicate below error:

18:40:35:753 ra-mds Trace: EMS Server pipe srev\RouterA\mdsEMSPipe enabled for srev\RouterA\mds 
18:40:35:753 ra-mds Fail: Unable to initialize EMS. 
18:40:36:237 ra-mds Trace: CExceptionHandlerEx::GenerateMiniDump -- A Mini Dump File is available at logfiles\mdsproc.exe_20200209184035769.mdmp 
18:40:36:581 ra-mds Unhandled Exception: Exception code: 80000003 BREAKPOINT
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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