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Cisco Bug: CSCvt08494 - AMP for Endpoints - macOs - Resource Temporarily Unavailable Error on remote files

Last Modified

Jun 30, 2020

Products (1)

  • Cisco AMP for Endpoints

Known Affected Releases

1.11(1)

Description (partial)

Symptom:
Attempt to open a file hosted on a remote system. The file does not open.  It may or may not present with an error indicating "Cannot open the document <document_name>, you may not have permission or the document may be open already.". 

Error seen in the AMP logs indicating "Resource temporarily unavailable".

Example log:
Feb 10 12:54:21 testcomputer.local [3333] [utilities]:[error]-[file_util_common.c@141]:[12345]:open(/Volumes/testpath1/testpath1-1/filename.idlk, r): Resource temporarily unavailable

Conditions:
Files hosted on a remote drive.  AMP for Endpoints installed and running.  Attempt to open file on remote drive.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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