Guest

Preview Tool

Cisco Bug: CSCvt06892 - After upgrade, on registration: Failure reason: undefined method `each' for nil:NilClass

Last Modified

May 29, 2020

Products (1)

  • Cisco Smart Software Manager satellite

Known Affected Releases

6.0.6.1.6.2.6.3.7-2019077-2019107-202001

Description (partial)

Symptom:
After upgrade to 16.12.2, receiving this error: undefined method `each' for nil:NilClass.
But registration is successful:

------------------ show call-home smart-licensing statistics ------------------
 
Success: Successfully sent and response received.
Failed : Failed to send or response indicated error occurred.
Inqueue: In queue waiting to be sent.
Dropped: Dropped due to incorrect call-home configuration.
 
Msg Subtype      Success Failed  Inqueue Dropped Last-sent (GMT+00:00)
----------------------------------------------------------------------
REGISTRATION     3       0       0       0       2020-02-03 14:43:25
ACKNOWLEDGEMENT  3       0       0       0       2020-02-03 14:43:26
ENTITLEMENT      3       0       0       0       2020-02-03 14:43:27

Conditions:
After upgrade to 16.12.2
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.