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Cisco Bug: CSCvt06651 - TIP call fails due to qualityMain not being applied at accessMethod.

Last Modified

Mar 04, 2020

Products (1)

  • Cisco Meeting Server

Known Affected Releases

2.6.3 2.8

Description (partial)

Symptom:
When IX5000 calls into Meeting Server using call ID from the access method, the call is not processed as a TIP multi-screen call but instead as a single screen SIP call.

Conditions:
IX5000 call not processed as triple-screen call under these conditions:
-qualityMain=max480p30 at the system (global) profile
-qualityMain=max720p30 (or max1080p30) at the access method level
-not a replaced call

In the syslog, after the incoming IX5000 call is received, TIP is disabled with this string "control TIP state change 0 -> 1 (unknown -> off) "
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