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Cisco Bug: CSCvt05373 - SDWAN device and vmanage is not in sync when manual software reset is done

Last Modified

Aug 29, 2020

Products (3)

  • Cisco IOS
  • Cisco vEdge Router Model
  • Cisco SD-WAN

Known Affected Releases

16.12 19.2.1 20.1

Description (partial)

A SDWAN device may be connected to vManage and vManage's Device Configuration webpage may show the SDWAN device as being in vManage mode with an assigned template that is in sync, but the configuration actually running on the device is different from the configuration assigned by the template.

Running the command 'request platform software sdwan software reset' on a SDWAN device that is in vManage mode with an assigned template can cause this condition to appear after the SDWAN device reboots due to the 'software reset' command and reconnects to vManage.
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