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Cisco Bug: CSCvt01967 - cannot control mute button when calling in to a webex meeting without a webex account

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.8(0)

Description (partial)

Symptom:
When calling in to a WebEx Meeting with jabber 12.8 without a WebEx account, the end user cannot control the mute button (mute button is grayed out).

Conditions:
Affected: called in to WebEx Meeting while not signed in to WebEx account on jabber. Window to meting opens but the mute button is grayed out

Non-affected: called in to WebEx Meeting while signed in to WebEx account on jabber. Window to meeting opens and mute button is accessible 

Tested on jabber 12.8, no further conditions
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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