Guest

Preview Tool

Cisco Bug: CSCvt01430 - supportedcontrol Attribute Required for LDAPv3 Server Support

Last Modified

Oct 22, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5) 11.5(1.10000.6) 12.0(1.10000.10) 12.5(1.10000.22)

Description (partial)

Symptom:
DirSync fails with the following error when using an LDAPv3 server that is not one of the ones specifically tested by Cisco:

2020-01-03 09:58:39,562 DEBUG [DSLDAPSyncImpl(599edfab-ed92-ae17-12ec-29c001171329)] ldapplugable.DSLDAPSyncImpl (DSLDAPSyncImpl.java:904) - LDAPSync(599edfab-ed92-ae17-12ec-29c001171329)[checkLDAP] Getting supportedcontrol from ctx

2020-01-03 09:58:39,563 ERROR [DSLDAPSyncImpl(599edfab-ed92-ae17-12ec-29c001171329)] ldapplugable.DSLDAPSyncImpl (DSLDAPSyncImpl.java:1000) - LDAPSync(599edfab-ed92-ae17-12ec-29c001171329)[checkLDAP] Failed to check LDAP - java.lang.NullPointerException

2020-01-03 09:58:39,587 ERROR [DSLDAPSyncImpl(599edfab-ed92-ae17-12ec-29c001171329)] ldapplugable.DSLDAPSyncImpl (DSLDAPSyncImpl.java:1001) - LDAPSync(599edfab-ed92-ae17-12ec-29c001171329)[checkLDAP] java.lang.NullPointerException
MESSAGE null

Conditions:
This happens with LDAPv3 servers that do not provide the supportedcontrol attribute. This requirement needs to be added to the documentation.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.