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Cisco Bug: CSCvt01189 - PI 3.7: WUserSyncJob_USER is in scheduled state

Last Modified

Aug 24, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.7(0.0)

Description (partial)

Symptom:
Prime Infrastructure users may have issues with jobs like Smart License-Compliance Status, HEALTH_SUMMARY_5MIN, AGGREGATION_HEALTH_SUMMARY, BASELINE_HOURLY, and potentially others.  These jobs were fixed by suspending and resuming jobs, after some intervention from an escalation team.  However, those scripts don't work for the WUserSyncJob_USER job.

Conditions:
This was observed in Prime Infrastructure 3.7.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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