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Cisco Bug: CSCvt00317 - cXR-Firmware upgrade for Delta PWR-6KW-AC-V3 VID=1 and VID=2 failures

Last Modified

Sep 14, 2020

Products (11)

  • Cisco ASR 9000 Series Aggregation Services Routers
  • Cisco ASR 9910 Router
  • Cisco IOS XR Software
  • Cisco ASR 9922 Router
  • Cisco ASR 9010 Router
  • Cisco ASR 9904 Router
  • Cisco ASR 9006 Router
  • Cisco ASR 9001 Router
  • Cisco ASR 9901 Router
  • Cisco ASR 9912 Router
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Known Affected Releases

6.5.3.BASE

Description (partial)

Symptom:
XR 6.5.3 FW upgrade for Viking V3 AC Delta PWR-6KW-AC-V3 uses parallel upgrade for primary and serial upgrade for secondary. The Delta VID=1, VID=2 (all MCU revisions) and VID=3 (following or lower revisions only: 4.0(pri=fpga12), 4.1(sec=fpga13) and 4.2(com=fpga11)) power supplies can be upgraded by using serial upgrade mode only.

Hence PWR-6KW-AC-V3= VID=1, 2, 3 may fail if FPD Upgrade is attempted.

As seen with cXR:
invmgr[269]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/PS1/M0/SP, state: FAILED
pwr_mgmt[400]: %PLATFORM-PWR_MGMT-3-FIRMWARE_UPGRADE_ERROR : Power-module 0/PS1/M0/SP firmware upgrade error: Wrong CRC16 of firmware image, retrying ...

As seen with eXR:
envmon[5234]: %PKT_INFRA-FM-6-FAULT_INFO : Power Module FPD upgrade warning :DECLARE :0/PT1-PM1: CRC mismatch detected for Pri1MCU upgraded firmware on 0/PT1/PM1, expected = 0xcbdc, read = 0x0. Will upgrade again to recover from the failure (retry #2).
envmon[5234]: %PKT_INFRA-FM-3-FAULT_MAJOR : ALARM_MAJOR :Power Module Output Disabled (PM_OUTPUT_EN_PIN_HI) :DECLARE :0/PT1-PM1: Power tray 1 power module 1 is under HW_OUTPUT_DISABLED condition.

Conditions:
FPD upgrade  on ASR9k  XR V3 AC  PWR-6KW-AC-V3 with  Delta VID=1, VID=2 (all MCU revisions) and VID=3 (following or lower revisions only: 4.0(pri=fpga11), 4.1(sec=fpga12) and 4.2(com=fpga13))
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