Preview Tool

Cisco Bug: CSCvt00082 - Video endpoint crashes post upgrade with kernel-log-tracker-null-pointer

Last Modified

Sep 10, 2020

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases


Description (partial)

CE endpoint fails to reboot properly after automatic software upgrade.

In the crash.log of the endpoint's log bundle, we see:
    "crashed_app": "/bin/kernel-log-tracker-null-pointer",
    "signal": "SIGABRT",
    "signum": 6,

Endpoint registered to cloud with automatic software upgrade applied and pending reboot.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.