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Cisco Bug: CSCvs96390 - OLH: 404 Error for External Database Clean-Up Utility Online Help Page

Last Modified

Jul 03, 2020

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 12.5

Known Affected Releases

12.5(1) 14

Description (partial)

Symptom:
The Help page for External Database Utility on IM&P Admin UI results in 404 Error.

Conditions:
Login to IM&P (Publisher) Admin. Go to Messaging -> External Server Setup -> External Database Jobs -> Click on Clear External DB -> Help -> Click This Page.
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