Cisco Bug: CSCvs96208 - Opening "Skill Groups" menu instead of "General" by choosing the Agent in the CCEAdmin tool.
Feb 12, 2020
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: At present, once the customer selects any agent for reskilling, by default CCEAdmin redirects to "General Tab". The customer wants default tab selection to "Skill groups" Tab to save your time while reskilling agents. Conditions: The default behavior of the CCEAdmin portal
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