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Cisco Bug: CSCvs95463 - PROD stress, Issue with Callback connecting dialog

Last Modified

Mar 24, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

WBS39.11.3

Description (partial)

Symptom:
When the users are requesting a Call Me (call back), the Audio connection pop-up window does not disappear, even after the call is connected.

When this behavior happens the users see the message: we're calling you at XXXXXXXX. When prompted, press 1 on your phone to connect to audio.
Or the message "Connecting" on the Audio and Video connection pop-up window.

The message does not disappear after press 1 and the call is being connected.

Conditions:
Call Me is being requested. 
The name of the user is long (first name or last name).
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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