Cisco Bug: CSCvs95223 - ESA Fails to Utilize AMP Disposition if a File Reputation Query is Retried
Oct 01, 2020
- Cisco Email Security Appliance
Known Affected Releases
Symptom: ESA logs messages such as: Wed Feb 5 06:00:44 2020 Info: The attachment could not be scanned. File Name = 'esa_temp_file.txt', MID = 219520, SHA256 =da8e65dae906b8d03102b83b944849c59c95c8aaca190de2d7303fd19a914e15, Unscannable Category = Service Not Available, Unscannable Reason = Connection to File Reputation Server timed out Conditions: ESA configured for file reputation integration with AMP public or private cloud.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases