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Cisco Bug: CSCvs95076 - Users are unable to log in via WebEx app from android/iOS and PC

Last Modified

Mar 30, 2020

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

4.0

Description (partial)

Symptom:
The users are unable to log in to the Cisco Webex Meeting app via mobile and pc. Users will receive error code 31200 from android, error code 100203 from iOS and when they trying from pc it will get a warning "Your Webex service site cannot be accessed. Please check the URL and network connection."

Conditions:
This behavior will cause subdomain of webex meeting URL such as "join.webex.com".
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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