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Cisco Bug: CSCvs94424 - Properties of OU (Cisco_ICM) in Domain Manager shows warning message .

Last Modified

Feb 25, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
Properties of OU (Cisco_ICM) in Domain Manager shows warning message .

Conditions:
Properties of OU (Cisco_ICM) shows warning message:  

 "The Cisco root organisation unit could not be found at the following location: OU=Cisco_ICM,DC=boston,DC=com"
   when clicked on the properties.

Steps to reproduce:
(any testbed  in which icm is installed)
1. open Domain manager.
2. Expand the Domain.
3. Right click on OU (Cisco_ICM)
4. Click on properties.

Observed: Properties list box appears but after displaying a warning message.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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