Preview Tool

Cisco Bug: CSCvs94424 - Properties of OU (Cisco_ICM) in Domain Manager shows warning message .

Last Modified

Feb 25, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Properties of OU (Cisco_ICM) in Domain Manager shows warning message .

Properties of OU (Cisco_ICM) shows warning message:  

 "The Cisco root organisation unit could not be found at the following location: OU=Cisco_ICM,DC=boston,DC=com"
   when clicked on the properties.

Steps to reproduce:
(any testbed  in which icm is installed)
1. open Domain manager.
2. Expand the Domain.
3. Right click on OU (Cisco_ICM)
4. Click on properties.

Observed: Properties list box appears but after displaying a warning message.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.