Guest

Preview Tool

Cisco Bug: CSCvs91827 - AW Configuration Out Of Sync after Logger private network failure

Last Modified

Mar 09, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.5(2)

Description (partial)

Symptom:
config logger shows the following:

la-clgr Trace: Thread[4968]: UpdateConfig failed 
la-clgr Trace: Thread[4968]: ConfigMsg Type 618, Action 3, Count 1, Version 1, Flags 0 
la-clgr Trace: Thread[4968]: Config Transaction for Source 1, TransactionID 73286, SequenceNumber 3 has been aborted. 
la-clgr Trace: Thread[4968]: Config Error: Another user has changed the configuration data.  Re-retrieve the data and try save again. If the problem persists, you need to reload your local database.  You can do this using the Initialize Local Database tool.

Conditions:
Configuration changes happened during a private network failure.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.