Guest

Preview Tool

Cisco Bug: CSCvs90298 - Desktop Mac Client unable to login with SSO due to new changes on IDP

Last Modified

Feb 27, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases

unspecified

Description (partial)

Symptom:
Mac Client users may not be able to login, they may receive an error message:

InResponseTo does not match the request ID

Along with a Tracking ID that begins with NA.

Conditions:
Currently known to affect Mac Clients in Orgs with SSO enabled, with Mac OS version 10.14.x installed.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.