Preview Tool

Cisco Bug: CSCvs90298 - Desktop Mac Client unable to login with SSO due to new changes on IDP

Last Modified

Feb 27, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases


Description (partial)

Mac Client users may not be able to login, they may receive an error message:

InResponseTo does not match the request ID

Along with a Tracking ID that begins with NA.

Currently known to affect Mac Clients in Orgs with SSO enabled, with Mac OS version 10.14.x installed.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.