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Cisco Bug: CSCvs90139 - Agent WrapUp Summary Report does not show some agents even if they are filtered to show information.

Last Modified

Sep 05, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

Agent Wrap Up Summary Report does not show the data of some agents when many agents (more than 200 characters) are used in the filter; if those agents are filtered one by one we can confirm the data is there.

Run Agent Wrap Up Summary Report  filtered by Team with many agents.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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