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Cisco Bug: CSCvs90139 - Agent WrapUp Summary Report does not show some agents even if they are filtered to show information.

Last Modified

Sep 05, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

12.0(1)

Description (partial)

Symptom:
Agent Wrap Up Summary Report does not show the data of some agents when many agents (more than 200 characters) are used in the filter; if those agents are filtered one by one we can confirm the data is there.

Conditions:
Run Agent Wrap Up Summary Report  filtered by Team with many agents.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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