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Cisco Bug: CSCvs89951 - 9800 running 16.12.2s not showing any clients in CMX when filter by associated clients

Last Modified

Aug 20, 2020

Products (6)

  • Cisco Catalyst 9800 Series Wireless Controllers
  • Cisco Catalyst 9800-40 Wireless Controller
  • Cisco Catalyst 9800-L-C Wireless Controller
  • Cisco Catalyst 9800-L-F Wireless Controller
  • Cisco Catalyst 9800-80 Wireless Controller
  • Cisco Catalyst 9800-CL Wireless Controller for Cloud

Known Affected Releases

16.12.2s

Description (partial)

Symptom:
CMX is not showing clients connected to 9800 running 16.12.2s
In nmsp logs observed following error message for associated clients

[client-location-nmsp] [31324]: (info): Client not tracked by any cmx

Conditions:
Observed when filtering by associated clients in CMX, if accepting all probes it is working
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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