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Cisco Bug: CSCvs89425 - Logical device ASA install failed, Error Msg: SMA_error_executing_platform_script

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Firepower 9300 Series

Known Affected Releases

2.2(2.17)

Description (partial)

Symptom:
The status of the ASA installed on the Firepower platform suddenly changed to install failed, find the error message: SMA_error_executing_platform_script.
not find any crash info on the Firepower FXOS os.
 on the FPRM output:
 Oper State: Install Failed 
 Error Msg: SMA_error_executing_platform_script

Module log collection and connection to module console fails.

Conditions:
NA
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  • Full Description (including symptoms, conditions and workarounds)
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