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Cisco Bug: CSCvs88159 - Text is not well formatted in saved chat HTML file

Last Modified

May 13, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.6(1) 12.6(2) 12.7(1) 12.8(0)

Description (partial)

Symptom:
When saving an active chat manually into HTML format, the formated document is displayed incorrectly. How it is saved is also inconsistent. Below are some of the issues:
- Chat Text is completely invisible and only the Person Labels are visible
- Chat Text is completely right-alligned instead of Left / Right for different conversation participants
- Chat Text is Left / Right alligned, however the right alligned text is half cut off.

 In all cases the raw HTML has the text present it's just the styles and formatting that are wrong

Conditions:
Jabber running version 12.6, 12.7, 12.8
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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