Preview Tool

Cisco Bug: CSCvs88156 - J4W 'Active Call' icon does not disappear from conversation tab when call ends

Last Modified

Jun 19, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.7(1) 12.8(0)

Description (partial)

'Active Call' icon does not disappear from the chat (Conversation) tab header after the call ends. It prevents user from closing the tab as the 'Close' button/icon does not appear when hovering over the tab.

- Jabber in Deskphone mode
- Calling a number from Contact Profile
- Called number translation occurs at CUCM, so it does not match originally Called number from the Contact Profile and a separate Conversation tab is created for the call
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.