Preview Tool

Cisco Bug: CSCvs82934 - DOC: CCMP does not compatible with PCCE even with external AW-HDS-DDS

Last Modified

Apr 06, 2020

Products (1)

  • Cisco Unified Contact Center Management Portal

Known Affected Releases

11.6(1) 12.0(1)

Description (partial)

As per the CCMP installation guide CCMP can be integrated with PCCE by using external AW-HDS-DDS.

The next sentence has to be removed from the documentation:
In order to use Unified CCMP with PCCE, an External AW-HDS-DSS must be used, in accordance with
Cisco design guidelines.

All CCMP versions
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.