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Cisco Bug: CSCvs82470 - CTISVR sending incorrect information to CTI Client Intradiem

Last Modified

Sep 14, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Whenever a customer uses a custom CTI Client (in this case Intradiem) to change the status of the Agent, CTISVR sends the wrong state information to the CTI clients.

CTI client that communicates with CTISVR, in this case, Intradiem
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