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Cisco Bug: CSCvs80634 - Mobile Agent call disconnects intermittently

Last Modified

Sep 23, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(3) 11.6(1)

Description (partial)

Symptom:
Intermittent CAR OrigCause Value 47 calls to outsource vendor
Mobile Agent call one way audio few seconds later call disconnected

Conditions:
Dialing Mode: Call by Call 
Intermittent issue.
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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