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Cisco Bug: CSCvs80625 - DOC: PCCE Install and Upgrade Guide Refers to CCMP Documentation for CUCM Upgrade

Last Modified

Mar 04, 2020

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases


Description (partial)

In the PCCE 12.0 Install and Upgrade Guide, the section of the guide, Upgrade UCM in Side A and Side B refers to the Installation and Configuration Guide for Cisco Unified Contact Center Management Portal documentation to be used for the CUCM upgrade.  The link goes to the CCMP documentation.

PCCE 12.0 Install and Upgrade Guide, CUCM upgrade steps.
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