Guest

Preview Tool

Cisco Bug: CSCvs80625 - DOC: PCCE Install and Upgrade Guide Refers to CCMP Documentation for CUCM Upgrade

Last Modified

Mar 04, 2020

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

12.0(1)

Description (partial)

Symptom:
In the PCCE 12.0 Install and Upgrade Guide, the section of the guide, Upgrade UCM in Side A and Side B refers to the Installation and Configuration Guide for Cisco Unified Contact Center Management Portal documentation to be used for the CUCM upgrade.  The link goes to the CCMP documentation.

Conditions:
PCCE 12.0 Install and Upgrade Guide, CUCM upgrade steps.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.