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Cisco Bug: CSCvs80444 - Finesse system info in iframe fail to load with Load denied error

Last Modified

Apr 26, 2020

Products (1)

  • Cisco Finesse

Known Affected Releases

11.6(1)ES9

Description (partial)

Symptom:
After ES09 upgrade When users open any 3rd party applications such as Salesforce, BNS, other CRM, Instead of login page user may get 401 unauthorized or 404 server not found error.
Direct finesse desktop/admin login will work without any issues.

Conditions:
Post 11.6(1) ES09 upgrade.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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