Guest

Preview Tool

Cisco Bug: CSCvs78455 - Unable to Edit PSS Collector Registration for PSS CSPC Upload Issue Resolution

Last Modified

May 19, 2020

Products (1)

  • Cisco Smart Collector

Known Affected Releases

PSS_3.5.3_Jan-12-2018

Description (partial)

Symptom:
Unable to update entitlement information on PSS Portal.  When trying to complete edits, the follow error is received.

"An error occurred while updating the CSP-C registration information. Please try again later or contact technical support at ask-smart-services@cisco.comif this problem persists."

Conditions:
PSS Portal LNP Manage Actions>Collectors Edit Collector Registration
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.