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Cisco Bug: CSCvs77198 - PCP 12.6 SU1 - HTTP 401 Error after Main Web UI Login

Last Modified

Apr 08, 2020

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases

12.6SU1

Description (partial)

Symptom:
A CU was unable to access his PCP server due to the HTTP 401 error page that was caused by a licensing error returned by JBoss.  Error: JBossWeb/2.0.0.GA_CP

Conditions:
It appears that Smart Licensing will return an error to JBoss when there are old traditional licenses in the /opt/cupm/license directory of PCP. Smart Licensing was enabled on the server while the problem was happening, and PCP should ignore the /opt/cupm/license directory as traditional licensing is disabled.
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