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Cisco Bug: CSCvs77189 - Cannot Switch to HCS 4K Deployment if Total Dialed Numbers on All CVP Route Clients Exceeds 4000

Last Modified

Jun 15, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

When attempting to switch to HCS-4K deployment model, the user receives the following error:
You have reached capacity for MAXIMUM_DIALED_NUMBERS_EXTERNAL.  The limit is 4000 [name=MAXIMUM_DIALED_NUMBERS_EXTERNAL, max=4000, actual=####]

When checking the number of Dialed Numbers configured, the number will be under 4000  per CVP peripheral.

When the total number of Dialed Numbers on all CVP routing clients exceeds 4000.
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