Guest

Preview Tool

Cisco Bug: CSCvs77161 - Domain manager and PG Install cannot verify OU

Last Modified

Sep 30, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.0(1)

Description (partial)

Symptom:
Due to complex domain structure, domain manager fails.

12/05/2019 14:14:59       Domain Manager opened
12/05/2019 14:21:36       Domain Manager opened
12/05/2019 14:44:17       User: CZU6226 (CN=CZU6226,OU=u00958,OU=00958,DC=hcaqa,DC=corpadqa,DC=net)
12/05/2019 14:44:17       Computer: XRDCWQCCERGR01A (CN=XRDCWQCCERGR01A,OU=sUCCE,OU=UCCE,OU=Applications,DC=hcaqa,DC=corpadqa,DC=net)
12/06/2019 10:17:38       Error initializing.  Invalid environment.
                       Error: Cannot find object from GUID to obtain the DN
                       Location: DC=HCAQA,DC=CORPADQA,DC=NET
                       Details: Error retrieving the Win32 error message
                       Code: 0x80070008

Similar error with PG Install.

Conditions:
Complex domain structure with over several thousand OU
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.