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Cisco Bug: CSCvs76367 - Support of SQL server Enterprise on ECE 11.6 400 agents deployment

Last Modified

Jan 31, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(2)

Description (partial)

Symptom:
SQL server Enterprise on ECE 11.6 is supported for 400 agents deployment. But in 11.6 compatibility matrix it is missing while in 12.0 doc it is updated and supported already.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/ucce_compatibility/matrix/ucce_11_6_x_compat.html

Microsoft Windows 2012 R2 Standard and Datacenter editions
ECE 400 agent deployment: Microsoft SQL Server 2014 Standard Edition is supported.
ECE 1500 agent deployment: Microsoft SQL Server 2014 Standard, Business Intelligence and Enterprise editions are supported.

Conditions:
UCCE and PCCE 11.6 compatibility matrix.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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