Cisco Bug: CSCvs76367 - Support of SQL server Enterprise on ECE 11.6 400 agents deployment
Jan 31, 2020
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: SQL server Enterprise on ECE 11.6 is supported for 400 agents deployment. But in 11.6 compatibility matrix it is missing while in 12.0 doc it is updated and supported already. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/ucce_compatibility/matrix/ucce_11_6_x_compat.html Microsoft Windows 2012 R2 Standard and Datacenter editions ECE 400 agent deployment: Microsoft SQL Server 2014 Standard Edition is supported. ECE 1500 agent deployment: Microsoft SQL Server 2014 Standard, Business Intelligence and Enterprise editions are supported. Conditions: UCCE and PCCE 11.6 compatibility matrix.
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