Cisco Bug: CSCvs76237 - XCP Router interprets notification as MUC invitation and triggers sending of PUSH with missing from
Oct 13, 2020
- Cisco Unified Communications Manager IM & Presence Service
- Cisco Unified Communications Manager IM and Presence Service Version 11.5
Known Affected Releases
Symptom: The following RTMT alert is triggered: Jan 13 11:34:20 xxx local7 2 : 338: xxx: Jan 13 2020 10:34:20.475 UTC : %UC_XcpCM-2-InvalidPushPacket: %[ErrorDescription=PNS: pushCall: Failed to get notification string from the packet][Type=PushNotification][component=XCPConfigMgr][AppID=Cisco XCP Config Manager][ClusterID=xxx][NodeID=xxx]: Cisco XCP Config Manager was not able to send Push Notification. The following error lines are present in XCP Config Manager logs: 2020-01-13 11:34:20,475 ERROR [pool-4-thread-5] xmlframework.PushPacketHandler - PNS: Missing from/room field from packet 2020-01-13 11:34:20,475 ERROR [pool-4-thread-5] xmlframework.PushPacketHandler - PNS: Packet Ignored 2020-01-13 11:34:20,476 ERROR [pool-4-thread-5] xmlframework.PushPacketHandler - PNS: pushCall: Failed to get notification string Conditions: Ad-hoc/Persistent chat is used.
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Bug Details Include
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