Guest

Preview Tool

Cisco Bug: CSCvs76157 - DS-X9648-1536K9 disruptively reloads during ISSU/D

Last Modified

May 11, 2020

Products (1)

  • Cisco MDS 9000 Series Multilayer Switches

Known Affected Releases

8.4(1)

Description (partial)

Symptom:
In very rare circumstances an MDS linecard may experience a failure following a NX-OS ISSU or reload. The messages observed in the syslog will be similar to:

<pre>
2019 Jun 29 19:55:10 m9710-1 %MODULE-2-MOD_DIAG_FAIL: Module 13 (Serial number: JAE203901Z9) reported failure 13/1-13/0due to hardware is not accessible in device DEV_TOR_ARB (device error 0xc7d00100)
</pre>

Affected module will reload and ISSU will stop. Following the reload, module will work normally.

Conditions:
This issue affects only the 32 Gb linecard DS-X9648-1536K9.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.