Cisco Bug: CSCvs74500 - Unable to update user preferences after upgrade
Sep 29, 2020
- Cisco Unified Attendant Consoles
Known Affected Releases
Symptom: We can get the following error after logging into the operator console "unable to update user preferences" Also we are not unable to make changes to the user in the web administration GUI. We get the following error: "Unable to make online changes because Channel Link is Down" Conditions: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Arc Solutions\Call Connect\Installation is absent in registry.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases