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Cisco Bug: CSCvs73952 - Client count shows zero for "show ap dot11 5ghz/2.4ghz load-info" while CHD is disabled

Last Modified

Aug 29, 2020

Products (6)

  • Cisco Catalyst 9800 Series Wireless Controllers
  • Cisco Catalyst 9800-40 Wireless Controller
  • Cisco Catalyst 9800-L-C Wireless Controller
  • Cisco Catalyst 9800-80 Wireless Controller
  • Cisco Catalyst 9800-L-F Wireless Controller
  • Cisco Catalyst 9800-CL Wireless Controller for Cloud

Known Affected Releases

16.12.1s 17.2.1

Description (partial)

Symptom:
Though the clients are connected to an AP, still the number of clients shows zero both in . GUI and CLI, can check with below output in CLI:

"show ap dot11 5ghz/2.4ghz load-info"

Conditions:
Customer running 16.12.1s
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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