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Cisco Bug: CSCvs73491 - Chrome 80 breaks Cisco Finesse Single Sign-On APIs for third-party integrations

Last Modified

May 11, 2020

Products (7)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 12.5(1)
  • Cisco Unified Contact Center Express 12.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.6(1)
  • Cisco Unified Contact Center Express 11.6(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 12.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 12.5(1)

Known Affected Releases

11.6(1) 12.0(1) 12.5(1) 12.5(2)

Description (partial)

Symptom:
Chrome 80 changes the default value for the Samesite cookie attribute from 'None' to 'lax'. This will prevent the browser from sending cookies without the SameSite attribute in many cross-site request scenarios. 

Status tracking for this Chrome feature can be found here:
https://www.chromium.org/updates/same-site
https://www.chromestatus.com/feature/5088147346030592

Conditions:
Upgrade Chrome to version 80 on Client Machine connecting to Finesse 11.6 or 12.0 or 12.5 with IDS
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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