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Cisco Bug: CSCvs72199 - CUPS CP :PGW-CP node spits continuous log events acsmgr 91699 error CUPS: Charging Snapshot with key

Last Modified

Jun 01, 2020

Products (2)

  • Cisco ASR 5000 Series
  • Cisco ASR 5500

Known Affected Releases

21.15.1 21.15.1.72850 21.15.17.74096 21.15.20 21.15.M0.72598 21.16.0 21.16.0.73213 21.16.1 21.16.1.73481 21.16.3 21.16.c3.73730 21.16.c4.73903 21.16.c6.74123 21.16.c8 21.16.c8.74457 21.16.c9.74593 21.16.d0 21.17.0 21.17.0.73907 21.18.0

Description (partial)

Symptom:
Packet gateway service running on CISCO CUPS architecture showing high number of errors in Syslog generated for the Control Plane

Conditions:
""CUPS: Charging Snapshot with key:170 not found on any of the bearers"" is recorded in the Syslog as an error.This is valid trace which would happen in case of the userplane reports Usage report of a trigger which already cleared.
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