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Cisco Bug: CSCvs71578 - FMC upgrade [6.2.3.10 to 6.4.0] got stuck at 400_run_troubleshoot.sh, upgrade was hung

Last Modified

Apr 18, 2020

Products (1)

  • Cisco Firepower Management Center

Known Affected Releases

6.2.3.10

Description (partial)

Symptom:
upgrade stuck at 400_run_troubleshoot.sh. upgrade shows as not running when we check ps aux for the upgrade process.

will see the following error in upgrade:
egrep: write error: Broken pipe (this will help signify the upgrade has stopped)

Conditions:
issue seen during upgrade process while running 400_run_troubleshoot.sh
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Bug Details Include

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  • Status
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