Guest

Preview Tool

Cisco Bug: CSCvs71206 - Repeated logs "PAM: Unable to mount /harddisk://cisco_support//xr-0/RP0 to /mnt/" on NCS5500

Last Modified

Sep 02, 2020

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases

7.0.2.BASE 7.1.1.BASE 7.1.2.BASE

Description (partial)

Symptom:
- The following log messages are seen on the NCS 5500 continously: 

PAM: Unable to mount /harddisk://cisco_support//xr-0/RP0 to /mnt/.192.0.112.4

- However, there is no impact on services.
- These logs are seen in logging only and no prompts or errors are observed.
- These logs are harmless

Conditions:
- The device is NCS5500 or other Fretta platform.
- The device is running 7.1.1 release.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.