Cisco Bug: CSCvs70728 - Route request not terminated due to call drop
Jan 21, 2020
- Cisco Unified Contact Center Enterprise
Known Affected Releases
11.5(1) 11.5(2) 11.6(1) 11.6(2) 12.0(1) 12.0(2)
Symptom: There is no implementation in the PIM and OPC code to inform the router that route request is terminated due to drop call. Inform router about it, so that router can generate the RCD with VRU_ABORTED. Conditions: Call is translation routed, however, before translation route is competed, call is dropped (caller or agent hang up).
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Bug Details Include
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